Your selected service
Your subscription is defined by the term, simultaneous connection allowance and price shown when you order. Use accurate contact information so the team can provide setup details and assistance. Access to a third-party player may involve separate terms or licence costs; it is not automatically included with a television service payment.
Compatibility and content
Confirm your device and required content before purchasing. Availability, audio tracks, picture quality, EPG and catch-up can change or depend on the particular feed. Illustrations and catalogue counts describe the offering and do not promise permanent availability of every programme. Use the service only where you are entitled to access the content and in accordance with applicable rules.
Account responsibilities
Keep credentials and access links private. Do not exceed the simultaneous stream allowance or resell access without a separate agreement. Give support enough device and error information to diagnose problems, but never publish account passwords or payment information in public comments.
Trials and assistance
Trial requests are reviewed manually, with availability and duration confirmed separately. Support helps you establish a working compatible setup. If a service problem persists, contact the team with the order reference for investigation and an appropriate resolution. Nothing in these terms removes rights that cannot lawfully be excluded.