Before completing checkout
Check the subscription term, number of simultaneous streams, total and currency. This site displays full-term USD prices. If your payment provider converts another currency, review its own rate and fees. Confirm essential channels and device compatibility first rather than assuming that every setup works in the same way.
If you need to change or cancel an order
Contact support promptly with the order reference, purchase date and the change you need. The team will check the order and explain the options that apply. Do not send card numbers, security codes or passwords. This page does not promise an unverified refund window or automatic cancellation outcome.
When playback needs attention
Describe whether the issue affects all channels, one feed or only an on-demand item. Include the device, player, time and error wording. Support will help check the setup and available server options. Test one change at a time and keep a note of the result so the investigation remains useful.
Following up safely
Keep the support reference and continue the same enquiry where possible. If you bought from a different IG IPTV domain, contact the provider named on the original receipt. Similar branding does not establish that this storefront can access another seller’s billing records. Applicable consumer rights are not replaced by this support process.